Information we gather from you
You do not need to provide any personal information to use the Website. However, we gather personal information when you fill out data in the purchase forms, contact forms, account access, etc. The information that we gather includes, but is not limited to, your Spark MasterCard number, your PIN, your full name, your address, your telephone, and your e-mail address. You need to make sure the information entered is accurate and complete.
Why do we need your personal information?
We gather, process, and use your information for the following uses: (i) to access and use the Website, (ii) to access and use your Spark Card account, (iii) to process and transfer your funds, (iv) to provide services requested by you on our Website, (v) to customize the services we provide you, and (vi) to inform you of products and services that might be of your interest.
Do we share your information?
We do not share, sell, or transfer your personal information with any third party. We reserve the right to disclose any personal information needed if such information is requested by law enforcement agencies or if we are requested by law, court order, or government entity. We may also disclose your personal information to third parties if we have reason to believe disclosing such information is necessary to identify and bring action to someone who may be violation any of our terms and conditions.
Keeping your personal information safe is very important for us. Our Website uses Secure Sockets Layer (SSL) technology to provide you with the safest experience possible. SSL technology enables encryption of sensitive information so that all communication stays out of malicious hands. In addition, all customer information, not just sensitive information is restricted in our office to the employees who need to use that information to perform their job.
In accordance to directives of the Agencia Española de Protección de Datos (AEPD) we proceed to detail the cookies that we use on our Website:
- Session cookies: cookies that we use to recognize the user and the correct use of our Website.
Thirs party cookies:
- Social Networks: Our Website uses social buttons from networks like Facebook, Twitter, Instagram. These social networks use their own cookies to determine certain usage factors (for example: if you have clicked in Like or Share).
Data Protection Registry
In accordance to the Lay Orgánica 15/1999, Servicios de Prepago Integrales has notified the Agencia Española de Protección de Datos and inscribed in the Registro General de Protección de Datos.