Privacy Policy


Welcome to (the “Website”). In this privacy policy, the term “us” or “we” refers to Servicios de Prepago Integrales, S.L. We take your privacy seriously and this policy explains the steps we take to ensure that your information is kept securely and privately.


Information we gather from you

You do not need to provide any personal information to use the Website. However, we gather personal information when you fill out data in the purchase forms, contact forms, account access, etc. The information that we gather includes, but is not limited to, your Spark MasterCard number, your PIN, your full name, your address, your telephone, and your e-mail address. You need to make sure the information entered is accurate and complete.


Why do we need your personal information?

We gather, process, and use your information for the following uses: (i) to access and use the Website, (ii) to access and use your Spark Card account, (iii) to process and transfer your funds, (iv) to provide services requested by you on our Website, (v) to customize the services we provide you, and (vi) to inform you of products and services that might be of your interest.


Do we share your information?

We do not share, sell, or transfer your personal information with any third party. We reserve the right to disclose any personal information needed if such information is requested by law enforcement agencies or if we are requested by law, court order, or government entity. We may also disclose your personal information to third parties if we have reason to believe disclosing such information is necessary to identify and bring action to someone who may be violation any of our terms and conditions.



Keeping your personal information safe is very important for us. Our Website uses Secure Sockets Layer (SSL) technology to provide you with the safest experience possible. SSL technology enables encryption of sensitive information so that all communication stays out of malicious hands. In addition, all customer information, not just sensitive information is restricted in our office to the employees who need to use that information to perform their job.



In accordance to directives of the Agencia Española de Protección de Datos (AEPD) we proceed to detail the cookies that we use on our Website:

Our cookies:

  • Session cookies: cookies that we use to recognize the user and the correct use of our Website.
  • Cookies Policy: cookies used to verify that the user has accepted the use of cookies in our Website.

Thirs party cookies:

  • Google Analytics: These cookies are used by Google to measure user interaction and create Website traffic statistics. Google keeps its cookies in servers located in the United States. For more information on Google’s privacy policy click here.
  • Stripe Payment Services: Our Website uses the Stripe payment platform to process payments (for example: purchase of a Spark MasterCard with a credit card). For more information about Stripe’s privacy policy click here.
  • Social Networks:  Our Website uses social buttons from networks like Facebook, Twitter, Instagram. These social networks use their own cookies to determine certain usage factors (for example: if you have clicked in Like or Share).

External Links

This Website contains links to other websites. We are not responsible for the privacy policy of other websites. The Privacy Policy is exclusively for


Data Protection Registry

In accordance to the Lay Orgánica 15/1999, Servicios de Prepago Integrales has notified the Agencia Española de Protección de Datos and inscribed in the Registro General de Protección de Datos.